Help
Support
Help with the website and the Apple TV app. Check the common questions below, or send us a message and we will get back to you.
Common Questions
Frequently Asked Questions
The live stream is not playing
Streams only play while a service is being broadcast. If a service should be live, try closing and reopening the app or refreshing the page; a brief pre-service countdown may also be showing before the stream starts.
I cannot find the app on my Apple TV
Open the App Store on your Apple TV and search for "Mennoniten Gemeinde". The app is free and requires no account. See the Apps page for step-by-step instructions.
A sermon is missing from the archive
Recordings are published after each service and occasionally take a little while to appear. If a sermon still seems to be missing after a few days, send us a message below.
Questions about donations or receipts
Details about giving by Interac e-Transfer and requesting a donation receipt are on the Donate page. For anything else, reach out through the form below.
Looking for the app itself? Visit the Apps page for install instructions.
Get In Touch
Contact Us
Did not find what you were looking for? Send us a message and we will get back to you as soon as possible.